Complaints Procedure

Sunflow Ltd aims to provide the best service and products to all our customers. We believe we achieve this most of the time but if for any reason you feel that we have not met your expectations, please contact us using one of the following methods.

Call us on 0800 158 8272

Email us at

Write to us at

Sunflow Ltd
Templars Way Industrial Estate,
Arley Works,
Marlborough Rd,
Royal Wootton Bassett SN4 7SR


We will try our best to resolve all complaints as quickly as possible. Often, we will be able to give you a response straight away.

When the complaint is more complicated, we may need a bit more time to investigate. With all complaints a member of the customer services team will give you at least an initial response within 3 working days.

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